A Study On Consumer Satisfaction In Distance English Language Education

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In this study, it was aimed to determine how consumers who receive distance education services evaluate this education and to determine the factors and expectations that enable individuals to turn to distance education. In this context, by determining the effects of distance education quality, perceived benefit, perceived convenience and advantage on consumer satisfaction, it is aimed to contribute to the marketing strategies that institutions will develop for distance education service. In the research, data from 403 users of an institution providing distance education in English were collect ...Daha fazlası